# Your archive.html is not loading

> If “Your archive.html” stays blank or keeps loading, you do not need it. TweetArchive reads the same data files (tweets.js, direct-messages.js, tweets_media) straight from the ZIP in your browser and shows your timeline, threads, DMs, and media without relying on the bundled viewer or on file:// pages.

## Step by step

1. **Keep the original ZIP.** Do not delete or edit the archive you downloaded. Work from it as-is.
2. **Open TweetArchive.** Use a current version of Chrome, Edge, Firefox, or Safari on a computer.
3. **Choose the ZIP (or the unzipped folder).** TweetArchive lists the files it found and parses each data file on its own, with progress.
4. **Check the Files tab.** It shows which data files were found, so you can see if the archive is complete.
5. **Export an offline copy.** The offline HTML export is a simple page that opens from a folder and loads data in small pieces.

Open the tool: https://tweetarchive.fyi/#app (runs in your browser; the ZIP is not uploaded; free preview, $19 one-time for everything).

## Honest limitations

- There is no official public specification of the archive format that we could read; TweetArchive follows what several independent parsers document and discovers file names instead of assuming one layout.
- Some archives omit @usernames for DM partners; those people appear as a numeric user ID.
- TweetArchive is not affiliated with X Corp. and does not log in to X for you.
- We have not measured why the official viewer fails on every machine; common causes people report are very large archives and opening the page from a local file.

## FAQ

### Why does Your archive.html get stuck?

The bundled viewer loads a lot of data at once in a local page. With big archives or certain browser settings it can stall. TweetArchive parses file by file instead.

### Is any of my data lost?

Usually not. The data is in the data/*.js files even if the viewer page does not render.

### Do I have to move the files somewhere special?

No. Choose the ZIP wherever it is, or the folder you extracted.

### Does it need internet?

Only to load the TweetArchive page. The archive itself is processed locally.

## Related

- [How to download your official X archive](https://tweetarchive.fyi/download-x-archive.md)
- [Privacy](https://tweetarchive.fyi/privacy/)

## Sources

- [The Verge: How to download an archive of your Twitter data (updated Nov 14, 2022)](https://www.theverge.com/23453703/twitter-archive-download-how-to-tweets)
- [Ars Technica: How to download a backup copy of your Twitter data (Oct 28, 2022)](https://arstechnica.com/information-technology/2022/10/how-to-download-a-backup-copy-of-your-twitter-data-or-deactivate-your-account/)
- [twitter-archive-parser by Tim Hutton (GitHub)](https://github.com/timhutton/twitter-archive-parser)
- [alkihis/twitter-archive-reader: file structures](https://github.com/alkihis/twitter-archive-reader)

TweetArchive is an independent tool made by Cedano Labs LLC. It is not affiliated with, endorsed by, or sponsored by X Corp. “X” and “Twitter” are trademarks of X Corp., used here only to describe the archive format the tool reads. TweetArchive is not a forensic lab or a legal service, and its exports are not certified evidence.